(01)Business first. We start with your operations, margins and timeline and let form follow the business case. (02)One accountable team. One principal from the first call to handover. (03)Cost certainty. A live cost model makes the budget a design input, not a surprise. (04)Built to adapt. Clear spans and modular bays for the next tenant, the next line, the next decade.
01
Every brief starts with an operations audit
02
One principal, start to finish
03
±3% average budget variance
04
Designed for 3+ future fit-outs
(04) Phases
Four phases.
One accountable team.
Each phase ends with a decision you sign off. Nothing moves forward on assumptions.
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Phase 01
Discover
2–4 weeks
What happens
We study your operations, site and budget to define what success looks like — in numbers, not adjectives.
You decide
Which site, which programme and what success looks like — in numbers.
You get
Operations audit, site options and a one-page brief signed by your leadership.
Phase 02
Define
3–6 weeks
What happens
Feasibility, zoning and programme converge into one clear brief, a realistic budget and a schedule you can hold us to.
You decide
Go or no-go on the site, the budget and the schedule.
You get
Feasibility study, test fits, cost plan and a permit strategy.
Phase 03
Design
8–20 weeks
What happens
Architecture, interiors and engineering are coordinated under one roof, in one shared model, with you at every review.
You decide
Approve the design at three gated milestones: concept, schematic and permit.
You get
A coordinated BIM model, permit drawings and a live cost model within ±3%.
Phase 04
Deliver
Until handover
What happens
We stay on site through construction, protecting design intent, cost and timeline until the keys change hands.
You decide
Approve every change before it is priced into the project — never after.
You get
Construction documents, site supervision, a handover manual and a 12-month review.
The same model, the same cost plan and the same principal — from the first site visit to the twelve-month review.
Four tools.
One set of numbers.

Fig. 01 — Operations audit, distribution centre

Fig. 02 — Cost review, Montréal studio

Fig. 03 — Model coordination

Fig. 04 — Twelve-month review
01
Discover — Week 1
Operations audit
Before we draw a line, we spend a week inside your operation — mapping how goods, people and data move, where time is lost and what growth will demand.
Output
Flow maps, throughput targets and a one-page brief
Team
Principal and operations analyst
02
Define → Deliver
Live cost model
Quantities flow straight from the model into the cost plan at every milestone, so the budget is a design input — not a surprise at tender.
Updated
At every design gate
Result
±3% average variance at handover
03
Design — 8–20 weeks
One shared model
Architecture, structure and services are coordinated in one BIM model. Clashes are solved on screen, not on site.
Standard
BIM, LOD 350
Result
Coordinated permit drawings
04
After handover — Month 12
Post-occupancy review
A year after handover we come back to measure energy, comfort and how the space is really used — and share what we learn.
Output
Performance report with fixes
Coverage
Every building we deliver
01
Budget variance
Live cost tracking keeps the final account within three percent of the agreed budget.
02
On schedule
Gated decisions and one accountable principal keep programmes on track.
Permit strategy starts in Define — not after the design is finished.
03
Weeks saved on permits
Every building gets a twelve-month review of energy, comfort and use.
04
Reviewed after a year
“
They asked about our pick rates before they asked about our budget. The building works the way our operation works — and it came in on cost.”

VP Operations, Harbourline Foods
Nadia Bouchard
Delivered
Montréal, QC · 2024



